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Ignite: Engaging Others and Building High Performance Teams

Cory Ingram, MD, MS, FAAHPM
Mayo Clinic

I had the good fortune of participating in Dr. Stephen Beeson’s Ignite workshop at this years annual assembly meeting. The first of a series of leadership workshops offered in sequence from AAHPM. Dr. Beeson shared that the foundation to leadership is an ability to create a common ground. A well understood common ground. This is achieved through leadership skill that include listening, conflict resolution, relationship building, effective communication, giving and receiving or better yet inviting feedback. Lastly, it is about having the right mindset.

The right mindset is one of two cognitive stances. Either a fixed mindset or a growth mindset. The fixed mindset responds to a challenge with and inability to see a solution. The person with a growth mindset sees opportunity in a challenge. In creating and achieving common ground it is important to foster a growth mindset and a commitment to the common ground and not necessarily anyone person, but rather the team and the common ground. The common ground is best conveyed through story. A patient story that allows the common ground to be felt. Common ground building flows from a common vision of what is hoped to be achieved. In building a common ground culture change will happen slowly 4-6 people at a time.

Dr. Beeson suggested the use of huddles, debriefs, and rules of engagement to foster effective communication and overcome challenges. The huddles and debriefs must include the common ground. Ascribing to the motto: “All of us is better than one of us” allows for talent to be tapped from all the team members. Fostering curiosity from the team members allows for group reflection to ensure nothing is being missed and that the group is on the right track. Trust among team members is paramount. Keep in mind it takes two to create trust and one to break that trust. Elite teams have a clear mission and identity and mission trumps identity. Their roles are clear and communication effective. Coaching and training are both available on the team and members receive recognition of great work.

How do you recognize success? Contagion is likely the sign of success and is defined at the lateral movement of the common ground. It will spread on it’s own.

I wish I could attend the next leadership forum this fall and would encourage attendance of this leadership workshop series from AAHPM. Thanks AAHPM for offering such a valuable resource for professional development.

AAHPM Leadership Forum: Ascend
AAHPM Ascend is a new intensive two-day program included in AAHPM’s comprehensive new Leadership Forum
premiering September 14–16, 2014, in Oak Brook, IL. This program has limited capacity and will be offered in
subsequent years.

Highlights of the June Issue of the Journal of Pain and Symptom Management

Listed below are a few articles from the most recent issue of the journal:

A Randomized Trial of Weekly Symptom Telemonitoring in Advanced Lung Cancer
Susan E. Yount, Nan Rothrock, Michael Bass, Jennifer L. Beaumont, Deborah Pach, Thomas Lad, Jyoti Patel, Maria Corona, Rebecca Weiland, Katherine Del Ciello, and David Cella

A Randomized, Placebo-Controlled Study of Fentanyl Buccal Tablets for Breakthrough Pain in Cancer Patients: Efficacy and Safety in Japanese Patients Receiving Opioid Treatment of 30 mg/day or More (Oral Morphine Equivalents)
Toshifumi Kosugi, Sasagu Hamada, Chizuko Takigawa, Katsunori Shinozaki, Hiroshi Kunikane, Fumio Goto, Shigeru Tanda, Yasuo Shima, Kinomi Yomiya, Motohiro Matoba, Isamu Adachi, Tetsusuke Yoshimoto, and Kenji Eguchi

Current State of Psychiatric Involvement on Palliative Care Consult Services: Results of a National Survey
Kevin R. Patterson, Andrea R. Croom, Esther G. Teverovsky, and Robert Arnold

To access the articles, you must subscribe to JPSM or be a member of the American Academy of Hospice and Palliative Medicine (AAHPM). For further information on the Academy, call 847.375.4712 or visit aahpm.org.

Submitted by: David J. Casarett, MD, MA, Senior Associate Editor, JPSM

AAHPM Mentorship Blog: My Year-Long Mentorship Journey

The AAHPM annual meeting has been known to be one of “the best support groups from all around the world.” It provides an opportunity to meet with dedicated, visionary, like-minded colleagues and reignite our shared passion. Sometimes though, we need a little bit more focused attention on our own career development.

This is where my AAHPM mentorship story starts. Career development as a junior faculty member committed to palliative medicine can be very challenging. It’s even harder when you try to combine another field, like I did in geriatric medicine. I wanted a mentor who understood key issues in both geriatrics and palliative medicine. I also wanted several qualities in a mentor: someone who excelled at scientific endeavors and at caring for patients, a good sense of humor, enthusiasm, and the ability to think critically yet speak kindly was a must-have. This is where Eric Widera came in, well, almost.

My personal needs assessment was done. I knew I needed mentorship, identified the qualities that I wanted in a mentor, the only problem was “the ask.” Approaching someone to be your mentor can be very awkward. Wondering around the annual assembly asking people who inspire you to be your mentor doesn’t work (I know — I tried). Fortunately I was redirected by Arif Kamal and Thomas LeBlanc who shared information about their successful experiences with the AAHPM year-long mentorship program with me. In addition to identifying mentors who had the qualities they wanted, Arif and Thomas had created an action plan for collaboration that demonstrated mutual interest and investment from both mentor and mentee.

I revisited my mentorship needs assessment and added an action plan with objectives that I wanted to accomplish at the end of the year. Then I thought: “who would be excited to do this as well?” and this is actually where Eric came in.

Since I already knew Eric, I did not need someone to help with introductions. What I needed was an “ask” that would get his buy-in. Eric is a social media guru who knows almost every pop culture reference, so my mentorship collaboration proposal was a Top-Ten List in PowerPoint format. As you likely deduced, it worked.

Over the course of the year-long AAHPM mentorship program, I was able to do the following:
• Visit UCSF where I received advice from the faculty on several projects that I was working on and on my own career development plan
• Organize an amazing group of faculty to present at the Reynolds, AGS, and AAHPM annual meetings
• Publish curricula on conducting code status discussions on the MedEd Portal
• Co-author a “Curbside Consultation” article published in the American Family Physician about how to discuss hospice care with patients (and was invited to write another one on Advance Directives)
• Work with a task force to successfully disseminate the AGS Geriatrics Evaluation and Management Tools to VA health care providers

The AAHPM mentorship year has been an enormously positive experience. I still can’t believe that AAHPM essentially paid me $1500 and provided free conference registration for me to receive career advice, networking connections, editorial expertise, and life coaching. I also hope they don’t start charging for this now that I pointed it out (oops-sorry future applicants). I am truly grateful and indebted to AAHPM and Eric for this wonderful mentorship opportunity. My mentorship advice to everyone who is thinking of applying: do it while it is still free!

Written by Shaida Talebreza (with mentorship from Eric Widera)

International Palliative Care Network Conference 2014

Palliative Care Network’s unique conference strives to achieve its mission of “Palliative Care for Everyone, Everywhere.” This is achieved by ensuring the free flow of information and narrowing the knowledge gap. Submission, participation, and access to conference materials is FREE. The online conference allows palliative care professionals from various disciplines around the world to share and improve the understanding of palliative care. This ultimately results in alleviating suffering of patients worldwide. The conference is an academic exercise held in collaboration with leading Palliative Care organizations. Join for FREE and take part in the conference.

Highlights of the May Issue of the Journal of Pain and Symptom Management

Listed below are a few articles from the most recent issue of the journal:

Promoting Evidence in Practice

Important Clinical Findings for Chemotherapy-Induced Nausea and Vomiting: Commentary on Molassiotis et al.
Lucas Vieira dos Santos and João Paulo Lima

Original Articles

Definition, Categorization and Terminology of Episodic Breathlessness: Consensus By An International Delphi Survey
Steffen T. Simon, Vera Weingärtner, Irene J. Higginson, Raymond Voltz, and Claudia Bausewein

Evaluation of Risk Factors Predicting Chemotherapy-Related Nausea and Vomiting: Results from a European Prospective Observational Study
Alexander Molassiotis, Matti Aapro, Mario Dicato, Pere Gascon, Sylvia A. Novoa, Nicolas Isambert, Thomas A. Burke, Anna Gu, and Fausto Roila

Palliative Sedation In Advanced Cancer Patients Followed At Home: A Prospective Study
Sebastiano Mercadante, Giampiero Porzio, Alessandro Valle, Federica Aielli, and Alessandra Casuccio, on behalf of the Home Care-Italy Group (HOCAI)

To access the articles, you must subscribe to JPSM or be a member of the American Academy of Hospice and Palliative Medicine (AAHPM). For further information on the Academy, call 847.375.4712 or visit aahpm.org.

Submitted by: David J. Casarett, MD, MA, Senior Associate Editor, JPSM

Self Care Activities in Summa’s Palliative Care and Hospice Services

By Rod Myerscough, PhD

We have developed a number of initiatives that we believe are creating the conditions that support good self-care. Fundamental to these efforts is the clarification of our core values so that, in the words of Parker Palmer, our “soul and role” are congruent. That is, when we know our personal, core values and our jobs conform to them, we believe that we will be effective and able to sustain a long and satisfying career.

For example, we have offered a two year training course in “The Sacred Art of Living and Dying”. This training involved four two-day retreats over two years accompanied by monthly meetings in small, four-to-six person study support groups to advance the work and learning identified in the retreats. It was designed to help the participants clarify their core values, become attentive to patients’ interpersonal and spiritual needs at the end of life, and to integrate these into their actual day to day work.

We also provided several courses of mindfulness training, a modified version of the popular eight week program, Mindfulness Based Stress Reduction (MBSR) described in Jon Kabat-Zinn’s book, Full Catastrophe Living. In it we placed special emphasis on meditation training and MBSR’s Seven Foundational Attitudes of Mindfulness (Non-Judging, Patience, Beginners Mind, Trust, Non-Striving, Acceptance, and Letting Go). We believe that when we practice these attitudes it is highly unlikely (if not outright impossible) for compassion fatigue to develop. The practice of mindfulness is uniquely situated to advance and support the goal of congruent “soul and role”.

We have also utilized poetry to advance the goals of self-care. W.H. Auden observed that “What the poet says has never been said before, but, once he has said it, his readers recognize its validity for themselves.” We partnered with Kent State University’s Wick Poetry Center to have poetry workshops in which members of the Palliative Care Team discuss a selected poem and then write one of their own. These discussions and the poetry that has emerged have been remarkably powerful experiences for the way they move the practitioners away from their usual clinical way of observing the world to one more informed by the heart’s vision. Additionally, a poem is read at the start or the end of team meetings. The poems selected are chosen because of their capacity to stimulate reflection and to help the team members see the world and themselves in a way that they would not otherwise do and, in Auden’s words, “…recognize its validity for themselves.”

The intention behind all of these efforts is the maintenance and, if necessary, the restoration of the practitioner’s sense of competency and wholeness. Our self-care strategy assumes that we already have all that we need, although it is certainly possible to forget this and to become lost and burned out. Our hope is that these and other initiatives will prevent compassion fatigue, promote good patient care, and allow practitioners to have long-lasting and meaningful careers in Palliative Care.

For more on Summa’s Palliative Care and Hospice Services, visit AAHPM’s Profiles in Innovation.

HMDC PREP – Assess your knowledge of hospice medicine

AAHPM launched a comprehensive study tool, the HMDC PREP, for those preparing for the Hospice Medical Director Certification Exam coming up in May. The tool includes 75 case-based questions, rationales and active links to references. According to Dr. Porter Storey, executive vice president of AAHPM and a reviewer of HMDC PREP, “This new online tool is a valuable study aid and review of a number of important aspects of our field. Clinical care, administrative issues, and team dynamics are all represented in these carefully crafted vignettes and discussions. It not only teaches you a lot, but helps you focus your studies on where they will help you the most. Highly recommended!”

Whether you are studying for the exam, are new to hospice, or want to assess your knowledge after years of experience, you’ll enjoy using this online tool. To learn more about HMDC PREP or purchase your copy, visit aahpm.org.

Submitted by Julie Bruno, AAHPM Director of Education and Training.

Findings of first empirical data on contributions of chaplain interventions in palliative care

By Eric J. Hall, president & CEO, HealthCare Chaplaincy Network

When the latest Clinical Practice Guidelines for Quality Palliative Care guidelines were announced at last year’s AAHPM annual conference, project co-chair Betty Ferrell, PhD, RN, FAAN, FPCN, research scientist at City of Hope, said, “Quality palliative care includes all eight domains. If you are not providing excellent spiritual care, you are not providing palliative care.”

Nonetheless hospital administrators who are skeptical about the value of professional chaplaincy care need data about what chaplains do and their contributions to better patient care.

The first large-scale attempt at forming an evidence base for chaplaincy care effectiveness in health care has culminated in six studies funded by the John Templeton Foundation under a grant managed by HealthCare Chaplaincy Network. The findings were released the inaugural conference of HealthCare Chaplaincy Network’s first annual conference Caring for the Human Spirit: Driving the Research Agenda in Spiritual Care in Health Care March 31 – April 3, 2014, at the New York Academy of Medicine:

Spiritual Assessment and Intervention Model (AIM) in Outpatient Palliative Care for Patients with Advanced Cancer. University of California, San Francisco; Project Director, Laura Dunn, MD, Project Chaplain, Allison Kestenbaum, BCC
This is one of very few studies to provide an in-depth picture of spiritual care work with patients. No validated spiritual assessment tools have existed prior to this study. Even three sessions with a professional chaplain had important, positive effects for patients. The research raises the possibility that spiritual care should be studied as a potentially powerful intervention for patients with various serious illnesses, not just cancer.

Impact of Hospital-Based Chaplain Support on Decision-Making During Serious Illness in a Diverse Urban Palliative Care Population. Emory University (Atlanta); Project Director, Tammie Quest, MD, Project Chaplain, George Grant, ACPE
A diary study of 1140 chaplain-patient encounters demonstrated the value of chaplain-patient communication and revealed that more than half of chaplain visits focused on issues other than spiritual. The study also showed that conversations with patients were more likely to be about “practical matters” (family care, life review, medical care, work) than about “ultimate concerns” (expressed emotions, existential matters, spiritual/religious matters, physical symptoms).

Hospital Chaplaincy and Medical Outcomes at the End of Life. Dana Farber Cancer Institute (Boston):
Project Director, Tracy Balboni, MD, Project Chaplain, Angelika Zollfrank, BCC

The data from this study is a first step in furthering the understanding of how chaplaincy care influences patient well-being and medical decision making at the end of life.

Understanding Pediatric Chaplaincy in Crisis Situations, Children’s Mercy Hospital (Kansas City)
Project Director, John Lantos, MD, Project Chaplain, Dane Sommer, BCC

Researchers analyzed seven in-depth case studies that reveal how medical professionals utilize chaplains in the care of seriously ill children. They learned that most health professionals have little or no understanding of what chaplains do and that this has implications for patient and family care. Key findings showed that: tangible objects are very important (e.g., prayer shawls and teddy bears); physical interaction builds trust (e.g., eye contact).

Caregiver Outlook: An Evidence-Based Intervention for the Chaplain Toolkit. Duke University Medical Center (Durham, NC):Project Director, Karen Steinhauser. PhD, Project Chaplain, Annette Olsen, BCC
For the first time, researchers established that it is feasible for chaplains to use a standardized, low-cost phone-delivered intervention. This has important implications because the intervention is measurable, controllable and transferrable. Both religious and non-religious participants found conversations with the chaplain meaningful and without an agenda.

“What do I do” – Developing a Taxonomy of Chaplaincy Activities and Interventions for Spiritual Care in ICU Palliative Care. Advocate Charitable Foundation & Advocate Health Care (Chicago):
Project Director, Kevin Massey, BCC, Co-Principal Investigator, William Summerfelt, PhD

This study begins to explain how spiritual care is helpful by revealing a common language, list of activities, effects and outcomes for chaplains. The research showed that professional chaplains play a major role in helping patients express their wishes about end of life and advance care planning. The study generated 348 taxonomy items.

If you wish more detail about any of this research, please contact jsiegel@healthcarechaplaincy.org

Highlights of the April Issue of the Journal of Pain and Symptom Management

Listed below are a few articles from the most recent issue of the journal:

Differences in the Symptom Experience of Older Oncology Outpatients
Christine Ritchie, Laura B. Dunn, Steven M. Paul, Bruce A. Cooper, Helen Skerman, John D. Merriman, Bradley Aouizerat, Kimberly Alexander, Patsy Yates, Janine Cataldo, and Christine Miaskowski

A Novel Website to Prepare Diverse Older Adults for Decision Making and Advance Care Planning: A Pilot Study
Rebecca L. Sudore, Sara J. Knight, Ryan D. McMahan, Mariko Feuz, David Farrell, Yinghui Miao, and Deborah E. Barnes

Dying With Dementia: Symptoms, Treatment, and Quality of Life in the Last Week of Life
Simone A. Hendriks, Martin Smalbrugge, Cees M.P.M. Hertogh, and Jenny T. van der Steen

To access the articles, you must subscribe to JPSM or be a member of the American Academy of Hospice and Palliative Medicine (AAHPM). For further information on the Academy, call 847.375.4712 or visit aahpm.org.

Submitted by: David J. Casarett, MD, MA, Senior Associate Editor, JPSM

Reflections of the AAHPM Research Scholars Program and the NPCRC Foley Retreat

Last October, I was fortunate enough to attend the National Palliative Care Research Center’s “Kathleen M. Foley Research Retreat” as one of AAHPM’s Research Scholars. The annual Foley Retreat brings together the country’s leading experts in palliative and hospice care research to discuss the state of the science, set priorities for future research, and allow for the creation of new friendships and collaborations among colleagues. It is a remarkable experience.

As a non-clinician health services researcher whose work is clinically-focused, it can sometimes be a little bit daunting to find where you belong. Does a non-clinician fit in at a clinical society meeting (like AAHPM’s Annual Assembly)? Sure. But often, the annual meetings of clinical societies predominately cater their offerings towards practitioners – and rightly so. Well, what about more methods-focused organizations? Sure, those are phenomenal meetings, too, but let’s be honest – sometimes those meetings tend to “geek out” over the minutiae of research methods at the expense of real-life applicability. The sweet spot for someone like me can be hard to find.

But enough with my Goldilocks-meets-Little Orphan Annie soliloquy. I can confidently say that after last fall’s NPCRC Foley Retreat, I have found a community where I believe that I belong. The Foley Retreat is one of the most inspiring meetings I’ve attended, and the passion of its attendees is readily apparent. These individuals are the true leaders and innovators in palliative care research. They are the ones actively working to build the evidence base for the care of those with serious illness, the ones who have paved the way for junior palliative care researchers, and the ones who we ultimately aspire to emulate in our careers. Aside from seeing exciting research presented by both junior and senior colleagues funded by NPCRC and ACS, there is another aspect of this retreat worth highlighting. The relaxed atmosphere of the retreat allows for friendly and supportive interactions amongst attendees. Indeed, I have never felt so welcomed during another professional meeting – mid-level and senior researchers were genuinely interested in my work, freely providing their suggestions, perspectives, and general career mentorship. The Foley Retreat makes the nurturing of junior attendees a priority – something that as an early stage investigator myself, I truly appreciate.

I can’t adequately thank AAHPM for its ongoing commitment to my career development. The Research Scholars Program is but one example of how AAHPM is dedicated to supporting and advancing the careers of junior palliative care researchers. Thank you for affording me the opportunity to participate in such a phenomenal experience. I’m already excitedly looking forward to next year’s retreat!

Dio Kavalieratos, PhD
Postdoctoral Fellow, University of Pittsburgh School of Medicine
Adjunct Assistant Professor of Health Policy and Management, University of North Carolina at Chapel Hill